Mlhd Terms & Conditions — A Complete Guide to Using the Platform

These Terms & Conditions apply to the use of the mlhd platform (mlhd.pro) and all its services. mlhd is an online Sports Betting platform operating under an international gaming licence.

These Terms & Conditions are written in Bengali and apply to users in Bangladesh. In the event of any dispute, mlhd's decision shall be considered final.

• Mlhd reserves the right to amend these terms at any time.
• Continued use of the platform after updated terms are published constitutes acceptance of the new terms.
• If any term is unclear, please contact our support team.
• These terms apply to personal use only and not for any commercial purpose.

When registering with mlhd, you must provide accurate and complete information. Accounts created with false or incomplete details may be suspended at any time and any winnings forfeited.

Each individual is permitted to create only one account. Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.

• During registration, you must provide your full name, date of birth, mobile number, and email address accurately.
• Keeping your account password confidential is entirely your responsibility.
• Transferring or sharing your account with another person is strictly prohibited.
• If you suspect unauthorised access to your account, contact our support team immediately.
• Changing your registered mobile number will require KYC verification.

The minimum age to bet on mlhd is 18. Minors are strictly prohibited from creating accounts or placing bets. mlhd reserves the right to request a national ID card or passport for age verification at any time.

If a minor registers on the platform, all winnings will be voided and legal action may be taken. Parents and guardians are urged to ensure their children cannot access this platform.

• Failure to pass age verification will result in temporary account suspension.
• KYC document verification is completed within 48 hours of submission.
• Documents must be clear and legible.

Mlhd accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. All deposits must be made from a payment method registered in your own name.

The minimum deposit amount is ৳500. Most deposits are credited instantly. Bank transfers may take 1–3 business days.

• Deposits from third-party or another person's mobile banking are not permitted.
• Deposits may only be used for betting and no other purpose.
• Mlhd reserves the right to verify any suspicious payments.
• If a deposit fails, please contact support with your payment reference number.
• Any chargeback or reversal of a deposit will result in forfeiture of the associated balance and winnings.

Account verification (KYC) must be completed before withdrawing winnings. Withdrawals will only be processed to the same payment method used for the deposit.

The minimum withdrawal amount is ৳500. Transfers to Mobile Pay and Nagad are typically processed within 30 minutes. Bank transfers may take 1–3 business days.

• Winnings from bonuses are subject to the applicable wagering requirements before withdrawal.
• Withdrawals involving suspicious transactions may take additional time to review.
• The maximum daily withdrawal limit is ৳5,00,000.
• Large winnings may require additional verification.
• Withdrawals cannot be cancelled once processing has begun.

Mlhd regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which must be read before claiming.

The welcome bonus is available to new members only and can be used once. Withdrawals cannot be made directly from bonus balance — you must complete the required wagering before withdrawing.

• Welcome bonus wagering requirements are typically 10–30x the bonus amount.
• Bonuses have a set expiry date — any unused bonus will be cancelled automatically upon expiry.
• Bonus abuse, including multiple accounts or arbitrage betting, is strictly prohibited.
• Mlhd reserves the right to modify or cancel any bonus program at any time.
• If you have a dispute regarding a bonus, please contact support.

Please read the relevant sport rules carefully before placing any bets on mlhd. Once a bet is confirmed, it cannot be changed or cancelled.

Minimum bet amount is ৳50. Maximum bet limits vary by market and will be displayed on the bet slip.

• Mlhd may void any bet placed at incorrect odds due to a system error or technical fault.
• Odds may change if significant pre-match developments occur, such as changes to team lineups.
• Bets will be voided if a match is cancelled or abandoned, unless otherwise specified in the relevant rules.
• If one leg of a parlay bet is voided, the remaining legs will be used to settle the parlay.
• Cash Out is not available on all bets and can only be used on eligible bets.

In live betting, real-time odds change every few seconds. The odds displayed at the moment you place your bet are final — if odds change at the time of server acceptance, the bet will either be accepted at the new odds or voided.

• Any bets accepted before an internet disconnection during live betting will remain valid.
• Any bet accepted after an event has already concluded will be voided.
• Live scores and event data may be delayed — mlhd is not responsible for this.

The following activities are strictly prohibited on mlhd and will result in account suspension and possible legal action:

• Creating or operating multiple accounts.
• Bonus arbitrage or any form of bonus abuse.
• Making deposits or withdrawals using another person's payment method.
• Betting using match-fixing or insider information.
• Hacking, phishing, or any form of technical manipulation.
• Using automated bots or software to place bets.
• Money laundering or introducing illegally obtained funds.
• Harassing or defrauding other users.

Mlhd reserves the right to investigate, suspend, or close any account at any time, with or without cause. Withdrawals from the account under investigation will be temporarily placed on hold.

• Balances in accounts closed due to terms violations may be forfeited.
• Users may also voluntarily close their account at any time.
• Account closure requests must be submitted through support.
• Any valid balance in a closed account will be refunded within 30 business days.

Mlhd takes the protection of your personal data very seriously. Your information is used solely for service delivery, verification, and legal compliance.

For more details, visit our Privacy Policy Read.

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• To request deletion of your data, please contact our support team.

Mlhd firmly believes that betting should be a form of entertainment, not a source of addiction or financial hardship. We are committed to the mental and financial well-being of every user.

• You can set daily, weekly, or monthly deposit limits at any time.
• Use the cooling-off feature to take a break from betting for a set period of time.
• For long-term self-exclusion, please contact support.
• If you notice signs of problem gambling, please seek professional help.

Mlhd is not liable for any losses resulting from technical issues, internet outages, or third-party failures. mlhd reserves the right to temporarily suspend the platform for maintenance.

• Mlhd is not liable for any financial losses incurred through betting.
• Mlhd shall not be held liable for service disruptions caused by force majeure events, including natural disasters or government directives.
• Mlhd's maximum liability is limited to the valid balance held in your account.

Mlhd reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website and sent to your registered email. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

For any questions or complaints regarding these terms, please reach out to our support team:

• Email: support@mlhd.pro
• Live Chat: Click the chat icon at the bottom right of the site.
• Support hours: 24 hours a day, 7 days a week.